Investigating - Engineers have identified an issue which is affecting Melbourne Cloud Connect, Investigations are in progress.
Jun 3, 14:00 AWST

About This Site

This page is updated within any scheduled maintenance and unexpected disruptions to Zettagrid, ZettaNet, Simtex and Apiix services. Please call 1300 139 550 if you have any questions.

Virtual Data Centre (VDC) ? Operational
Virtual Server (VPS) ? Operational
Ethernet (Fibre/Midband) ? Operational
Broadband (ADSL/NBN/3G/4G) ? Operational
Internet Transit ? Operational
InterCapital Transit/MPLS ? Operational
Hosted Websites (www) ? Operational
ImageArchive ? Operational
Voice (VoIP) Services ? Operational
My Account Portal ? Operational
Veeam Backup and Replication ? Operational
VAST Storage ? Operational
SecondSite ? Operational
Hosted Email ? Operational
Apiix ? Operational
DNS ? Operational
Data Centres ? Operational
Operations Technical Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MyAccount Release 50 (CHG0032108) Jul 12, 10:00-11:00 AWST
Zettagrid MyAccount portal will be unavailable during the scheduled maintenance window.
As a result customers will:
- Experience delays in the provisioning of new services
- Be unable to modify resource allocations for existing virtual machines

For urgent resource requests contact the Operations Centre on 1300 597 656

The following services are unaffected and will remain fully operational
- All Virtual Machines
- vCloud management access for VDCs
Posted on Jun 16, 10:56 AWST
Past Incidents
Jun 24, 2017

No incidents reported today.

Jun 23, 2017

No incidents reported.

Jun 22, 2017

No incidents reported.

Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017
Completed - The scheduled maintenance has been completed.
Jun 16, 10:48 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 10:00 AWST
Scheduled - Zettagrid MyAccount portal will be unavailable during the scheduled maintenance window.
As a result customers will:
- Experience delays in the provisioning of new services
- Be unable to modify resource allocations for existing virtual machines

For urgent resource requests contact the Operations Centre on 1300 597 656

The following services are unaffected and will remain fully operational
- All Virtual Machines
- vCloud management access for VDCs
May 17, 10:23 AWST
Jun 15, 2017
Completed - The scheduled maintenance has been completed.
Jun 15, 00:00 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 22:00 AWST
Scheduled - Hazardous works. Our upstream provider will be performing upgrades on one of our Internet Transit Links. During the change window, traffic on the affected link will fall over onto a redundant path. Once the upgrade is completed, traffic will reconverge to the primary link.
Jun 12, 12:44 AWST
Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.