Status Dashboard
All Systems Operational

About This Site

This page is updated within any scheduled maintenance and unexpected disruptions to Zettagrid, ZettaNet and Simtex services. Please call 1300 139 550 if you have any questions.

Virtual Data Centre (VDC) ? Operational
Ethernet (Fibre/Midband) ? Operational
Virtual Server (VPS) ? Operational
Broadband (ADSL/NBN//Wireless) ? Operational
My Account Portal ? Operational
InterCapital Transit ? Operational
ImageArchive ? Operational
Internet Transit ? Operational
Cloud Connect for Veeam ? Operational
Voice (VoIP) Services ? Operational
VAST Storage ? Operational
Hosted Websites (www) ? Operational
SecondSite ? Operational
Hosted Email ? Operational
DNS ? Operational
Data Centres ? Operational
Operations Technical Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
MyAccount Release 40 (CHG0030939) Sep 21, 10:00-11:00 AWST
ZettaGrid MyAccount will be unavailable for up to 30 minutes during the change window. Provisioning will be delayed until the completion of the change. ZettaGrid platform services (VPS, VDC etc) will be unaffected.
Posted on Aug 24, 10:15 AWST
Past Incidents
Aug 27, 2016

No incidents reported today.

Aug 26, 2016

No incidents reported.

Aug 25, 2016
Resolved - This incident has been resolved.
Aug 25, 16:50 AWST
Monitoring - Perth VAST Objective storage is now operational and the service is being monitored
Aug 16, 13:51 AWST
Update - Engineers are still working on resolving the issues with Perth VAST Object Storage.
At this stage there is no estimated time for service restoration, a further update will be posted within 24 hours.
Aug 15, 16:24 AWST
Update - Work is ongoing.
Aug 15, 11:05 AWST
Investigating - Access to the Perth instance is unavailable, Engineers are investigating.
Aug 12, 09:40 AWST
Resolved - The root issue has been addressed and the affected host has been put back into service
Aug 25, 12:54 AWST
Identified - Engineers have been alerted to a single host failure, this host has now been isolated for diagnosis and testing.

A small number of VMs have been rebooted on alternate hosts as per HA design.

If you are still experiencing any issues, please call support on 1300 597 656
Aug 25, 12:29 AWST
Aug 24, 2016
Resolved - This incident has been resolved.
Aug 24, 11:10 AWST
Identified - Engineers have been alerted to a single host failure, this host has now been isolated for diagnosis and testing.

A small number of VMs have been rebooted on alternate hosts as per HA design.

If you are still experiencing any issues, please call support on 1300 597 656.
Aug 24, 10:11 AWST
Completed - The scheduled maintenance has been completed.
Aug 24, 10:30 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 10:01 AWST
Scheduled - ZettaGrid MyAccount will be unavailable for up to 30 minutes during the change window. Provisioning will be delayed until the completion of the change. ZettaGrid platform services (VPS, VDC etc) will be unaffected.
Jul 27, 11:09 AWST
Aug 23, 2016

No incidents reported.

Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016
Resolved - Network Engineers have identified the core issue and restored all services to full capacity. Monitoring will continue to ensure stability
Aug 17, 22:32 AWST
Investigating - Engineers have been alerted to a network disruption that MAY affect your services, in our east coast zone.

Issue is being investigated and we will provide updates as we receive them from our upstream provider.
Aug 17, 22:16 AWST
Aug 14, 2016

No incidents reported.

Aug 13, 2016

No incidents reported.