Resolved

Fibre splicing is now complete and all services restored. If your service has not restored to normal operations please power cycle your Router in the first instance. If this action still does not restore your service or are having any issues then please contact the Operations Centre on 1300 139 550 or email to support@zetta.net.au

A fibre cable break has been identified. Fibre splicing team on route to location.

Attending field technicians have identified cabling faults and are attending to the required works. Further updates as they become available.

Our upstream provider has identified a service disruption impacting some NBN customers connecting to the Doubleview POI (Point Of Interconnect). Investigations are ongoing. Further updates will be provided as they become available.

Began at: