Simtex Outgoing Calls - Quality Issues
Incident Report for Zetta Status Page
Resolved
This incident has been resolved.
Posted Sep 13, 2019 - 10:21 AWST
Update
We are continuing to monitor for any further issues.
Posted Sep 12, 2019 - 13:37 AWST
Monitoring
Customers may have experienced poor voice quality & choppy audio due to an issue upstream of us.
Simtex has re-routed traffic via an alternative carrier to prevent further poor quality calls.
Posted Sep 12, 2019 - 13:36 AWST
This incident affected: AUS - Melbourne (Simtex VoIP and Fax), AUS - Sydney (Simtex VoIP and Fax), AUS - Perth (Simtex VoIP and Fax), and AUS - Brisbane (Simtex VoIP and Fax).