Due to an upgrade being performed by our upstream provider, a small number of ADSL,NBN and all Mobile Broadband Service(s) may be disrupted for up to 30 minutes within the change window.
Upon completion of the change all services are expected to automatically return to normal operational status.
If your service does not restore to normal operations upon completion of this scheduled maintenance, please proceed as follows:
Step 1) Power cycle your Router.
If this action still does not restore your service then:
Step 2) Contact the Operations Centre on 1300 139 550 or email to firstname.lastname@example.org
No components were affected by this update.