Engineers have confirmed all issues are resolved and working correctly including CBT-JKT interzone replication.
Posted 3 months ago. Feb 21, 2019 - 00:00 AWST
Problems have been resolved and engineers are continuing to monitor network in Jakarta and Cibitung zone. Interzone replication is still affected.
Posted 3 months ago. Feb 19, 2019 - 15:47 AWST
Engineers have identified the issue is affected Jakarta Zone only. Customer's VM in Cibitung zone shouldn't be affected. However, management portal and MyAccount portal is down for both Jakarta and Cibitung Zone.
Posted 3 months ago. Feb 18, 2019 - 19:25 AWST
Engineers have been alerted to an issue affecting Jakarta and Cibitung zone, At this stage we are investigating.
Posted 3 months ago. Feb 18, 2019 - 19:20 AWST
This incident affected: Indonesia - Jakarta (Virtual Data Centre (VDC), Virtual Server (VPS), Veeam Backup and Replication, SecondSite) and Indonesia - Cibitung (Virtual Data Centre (VDC), Veeam Backup and Replication, Virtual Server (VPS), SecondSite).