Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 17, 2020 - 10:00 AWST
MyAccount Authentication services will be unavailable for up to 30 minutes at some stage during the scheduled maintenance window.
This maintenance affects authentication (Login) to MyAccount for Zettagrid, ZettaNet, Simtex & Conexim customers. Key functionality affected includes: - Zettagrid - modifications to existing services. - Zettagrid - request provisioning of new services. - ZettaNet - provisioning of new services. - ZettaNet - broadband new authentication. - All customers - access to accounts details and billing information.
All VMs will remain fully operational. All existing authenticated broadband services will remain fully operational.
All MyAccount functionality will be restored to normal operational status at the end of the maintenance window.
For urgent requests contact the Operations Centre - Australia 1300 597 656 - Indonesia +62-811-28-38-78
Posted Feb 13, 2020 - 16:00 AWST
This scheduled maintenance affected: Global (MyAccount Portal (account.zettagrid.com), MyAccount Portal (account.zettagrid.id)).