All Systems Operational

About This Site

Scheduled maintenance and unexpected disruptions for Zettagrid, ZettaNet, Simtex and Conexim.

Global ? Operational
Operations Centre ? Operational
Internet Transit ? Operational
InterCapital Transit and MPLS ? Operational
DNS ? Operational
MyAccount Portal (Australia) ? Operational
MyAccount Portal (Indonesia) ? Operational
Conexim Atlassian Hosting ? Operational
Zettagrid Support Central Portal ? Operational
ZettaNet Support Central Portal ? Operational
ZettaNet Web Hosting Operational
ZettaNet Mail Operational
Australia - New South Wales ? Operational
Virtual Server (VPS) ? Operational
Virtual Data Centre (VDC) ? Operational
SecondSite ? Operational
ImageArchive ? Operational
Veeam Backup and Replication ? Operational
VAST Object Storage ? Operational
VoIP and Fax ? Operational
Ethernet (Fibre/Midband) ? Operational
NBN & DSL ? Operational
Data Centre Facilities and Interconnects ? Operational
MyCloud ? Operational
Wireless ? Operational
Australia - Queensland ? Operational
VoIP and Fax ? Operational
Ethernet (Fibre/Midband) ? Operational
NBN & DSL ? Operational
Data Centre Facilities ? Operational
Wireless ? Operational
Australia - Victoria ? Operational
Virtual Server (VPS) ? Operational
Virtual Data Centre (VDC) ? Operational
SecondSite ? Operational
ImageArchive ? Operational
Veeam Backup and Replication ? Operational
VAST Object Storage ? Operational
VoIP and Fax ? Operational
Ethernet (Fibre/Midband) ? Operational
NBN & DSL ? Operational
Data Centre Facilities ? Operational
MyCloud ? Operational
Wireless ? Operational
Australia - Western Australia ? Operational
Virtual Server (VPS) ? Operational
Virtual Data Centre (VDC) ? Operational
SecondSite ? Operational
ImageArchive ? Operational
Veeam Backup and Replication ? Operational
VAST Object Storage ? Operational
VoIP and Fax ? Operational
Ethernet (Fibre/Midband) ? Operational
NBN & DSL ? Operational
Hosted Websites ? Operational
Hosted Email ? Operational
Data Centre Facilties ? Operational
Wireless ? Operational
Indonesia - Jakarta ? Operational
Virtual Data Centre (VDC) ? Operational
Virtual Server (VPS) ? Operational
Veeam Backup and Replication ? Operational
ImageArchive ? Operational
SecondSite Operational
Indonesia - Cibitung Operational
Virtual Data Centre (VDC) Operational
Veeam Backup and Replication Operational
Virtual Server (VPS) Operational
ImageArchive Operational
SecondSite Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
WA - NBN Maintenance Jul 26, 23:00 - Jul 27, 06:00 AWST
Due to a planned maintenance by our upstream, small number of NBN Services may be disrupted for up to 120 minutes within the change window.

Upon completion of the change all services are expected to automatically return to normal operational status.

If your service does not restore to normal operations upon completion of this scheduled maintenance, please proceed as follows:
Step 1) Power cycle your Router

If this action still does not restore your service then:
Step 2) Contact the Operations Centre on 1300 139 550 or email to support@zetta.net.au
Posted on Jul 8, 09:25 AWST
Internet Transit Utilisation - Download ?
Fetching
Internet Transit Utilisation - Upload ?
Fetching
Broadband Backhaul Utilisation - Download ?
Fetching
Broadband Backhaul Utilisation - Upload ?
Fetching
Past Incidents
Jul 19, 2019

No incidents reported today.

Jul 18, 2019

No incidents reported.

Jul 17, 2019
Resolved - My Account page access issues should now be resolved for all users. If you are continuing to have issues in accessing the My Account page please contact our support team.
Jul 17, 16:42 AWST
Investigating - The Zettagrid "My Account" portal is currently unavailable. Engineers are investigating.
Jul 17, 16:11 AWST
Completed - The scheduled maintenance has been completed.
Jul 17, 09:12 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 08:01 AWST
Scheduled - Zettagrid Engineers will be Conducting an upgrade of the Veeam platform, during this period Veeam Cloud Connect, Image Archive and Veeam Replication tenants will be disabled. Jobs will run as per their next scheduled time slot. Should any support be required please email support@zettagrid.com or call 1300 597 656 and quote CHG0035685
Jul 10, 08:39 AWST
Completed - The scheduled maintenance has been completed.
Jul 17, 06:00 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 23:00 AWST
Scheduled - Due to a planned maintenance by our upstream, small number of NBN Services may be disrupted for up to 120 minutes within the change window.

Upon completion of the change all services are expected to automatically return to normal operational status.

If your service does not restore to normal operations upon completion of this scheduled maintenance, please proceed as follows:
Step 1) Power cycle your Router

If this action still does not restore your service then:
Step 2) Contact the Operations Centre on 1300 139 550 or email to support@zetta.net.au
Jul 3, 09:42 AWST
Jul 15, 2019
Resolved - This incident has been resolved.
Jul 15, 15:12 AWST
Monitoring - Engineers have restored services and are currently monitoring call traffic.
Jul 8, 14:16 AWST
Investigating - We’re currently experiencing intermittent issues terminating outbound calls. Engineers are currently investigating the issue.
Jul 8, 13:49 AWST
Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019
Completed - The scheduled maintenance has been completed.
Jul 11, 10:49 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 09:30 AWST
Scheduled - Zettagrid MyAccount portal will be unavailable in each location for approximately 15 minutes during the scheduled maintenance window.
As a result customers will:
- Experience delays in the provisioning of new services
- Be unable to modify resource allocations for existing virtual machines

For urgent resource requests contact the Operations Centre
- Australia 1300 597 656
- Indonesia +62-811-28-38-78

The following services are unaffected and will remain fully operational
- All Virtual Machines
- vCloud management access for VDCs
Jul 9, 10:32 AWST
Jul 10, 2019

No incidents reported.

Jul 9, 2019
Completed - The scheduled maintenance has been completed.
Jul 9, 13:00 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 09:00 AWST
Scheduled - Zettagrid Engineers will be Conducting an upgrade of the Veeam platform, during this period Veeam Cloud Connect, Image Archive and Veeam Replication tenants will be disabled. Should any support be required please email support@zettagrid.id
Jul 4, 16:47 AWST
Jul 8, 2019
Resolved - All services have remained stable and fully operational.
Jul 8, 16:50 AWST
Monitoring - All services have been fully restored. For email services, please restart your device. If you continue to experience any difficulties please contact the Operations Centre.
Jul 8, 14:18 AWST
Investigating - We are currently investigating a disruption effecting our Hosting, Email and website services. Further updates will be provided as they become available.
Jul 8, 13:44 AWST
Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.