All Systems Operational

About This Site

Scheduled maintenance and unexpected disruptions for Zettagrid, ZettaNet, Simtex and Conexim.

Global ? Operational
Operations Centre   ? Operational
Internet Transit   ? Operational
InterCapital Transit and MPLS   ? Operational
DNS   ? Operational
MyAccount Portal (Australia)   ? Operational
MyAccount Portal (Indonesia)   ? Operational
Conexim Atlassian Hosting   ? Operational
Australia - New South Wales ? Operational
Virtual Server (VPS)   ? Operational
Virtual Data Centre (VDC)   ? Operational
SecondSite   ? Operational
ImageArchive   ? Operational
Veeam Backup and Replication   ? Operational
VAST Object Storage   ? Operational
VoIP and Fax   ? Operational
Ethernet (Fibre/Midband)   ? Operational
Broadband   ? Operational
Data Centre Facilities   ? Operational
Internet Transit   ? Operational
MyCloud   ? Operational
Australia - Queensland ? Operational
VoIP and Fax   ? Operational
Ethernet (Fibre/Midband)   ? Operational
Broadband   ? Operational
Data Centre Facilities   ? Operational
Australia - Victoria ? Operational
Virtual Server (VPS)   ? Operational
Virtual Data Centre (VDC)   ? Operational
SecondSite   ? Operational
ImageArchive   ? Operational
Veeam Backup and Replication   ? Operational
VAST Object Storage   ? Operational
VoIP and Fax   ? Operational
Ethernet (Fibre/Midband)   ? Operational
Broadband   ? Operational
Data Centre Facilities   ? Operational
MyCloud   ? Operational
Australia - Western Australia ? Operational
Virtual Server (VPS)   ? Operational
Virtual Data Centre (VDC)   ? Operational
SecondSite   ? Operational
ImageArchive   ? Operational
Veeam Backup and Replication   ? Operational
VAST Object Storage   ? Operational
VoIP and Fax   ? Operational
Ethernet (Fibre/Midband)   ? Operational
Broadband   ? Operational
Hosted Websites   ? Operational
Hosted Email   ? Operational
Data Centre Facilties   ? Operational
Indonesia - Jakarta ? Operational
Virtual Data Centre (VDC)   ? Operational
Virtual Server (VPS)   ? Operational
Veeam Backup and Replication   ? Operational
ImageArchive   ? Operational
SecondSite   Operational
Indonesia - Cibitung Operational
Virtual Data Centre (VDC)   Operational
Veeam Backup and Replication   Operational
Virtual Server (VPS)   Operational
ImageArchive   Operational
SecondSite   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Internet Transit Utilisation - Download ?
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Internet Transit Utilisation - Upload ?
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Broadband Backhaul Utilisation - Download ?
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Broadband Backhaul Utilisation - Upload ?
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Peering Transit Utilisation - Download ?
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Past Incidents
Jan 22, 2019

No incidents reported today.

Jan 21, 2019

No incidents reported.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019
Completed - The scheduled maintenance has been completed.
Jan 17, 02:00 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 20:00 AWST
Scheduled - Engineers are performing upgrades to all Advanced NSX Edge devices in Perth, Sydney and Melbourne availability zones. All the basic NSX/vShiled edges won't be upgraded during this change window.

Virtual machines will remain fully operational, however there will be a brief network interruption between virtual machines as well as externally.

If you have any questions about this work please contact Zettagrid Operations Centre on 1300 597 656 or email to support@zettagrid.com.
Jan 16, 20:00 AWST
Jan 16, 2019
Completed - Maintenance was completed successfully on 15th Jan.
Jan 16, 17:08 AWST
Verifying - Verification is currently underway for the maintenance items.
Jan 15, 10:29 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 10:00 AWST
Scheduled - MyAccount Indonesia Authentication services will be unavailable for no more than 30 minutes at some stage during the scheduled maintenance window.

This maintenance affects authentication (Login) to MyAccount for Zettagrid Indonesia customers.
Key functionality affected includes:
- modifications to existing services.
- access to accounts details and billing information.

All VMs will remain fully operational.
All existing authenticated broadband services will remain fully operational.

All MyAccount functionality will be restored to normal operational status at the end of the maintenance window.

If you have any questions about this maintenance contact the Operations Centre support@zettagrid.id or +62-811-28-38-78
Jan 11, 14:28 AWST
Jan 15, 2019
Completed - The scheduled maintenance has been completed.
Jan 15, 11:00 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 09:01 AWST
Scheduled - Engineers will be performing planned upgrade maintenance on our Perth NSX platform, During this period the following will be unavailable:

- Management of NSX Edge Devices from both vCloud and My Account portal - Provisioning of NEW NSX instances.
- Provisioning and maintenance of VDC from both vCloud and My Account Portals.

Based on security recommendations, 3DES as an encryption algorithm in NSX Edge IPsec VPN service is no longer supported in NSX 6.4.3. Please contact Zettagrid support for more details.
Jan 14, 15:28 AWST
Completed - The scheduled maintenance has been completed.
Jan 15, 10:15 AWST
Verifying - Maintenance complete. Verifying status
Jan 15, 10:07 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 09:30 AWST
Scheduled - MyAccount Australian authentication services will be unavailable for no more than 30 minutes at some stage during the scheduled maintenance window.

This maintenance affects authentication (Login) to MyAccount for Australian Zettagrid, ZettaNet, Simtex & Conexim customers.
Key functionality affected includes:
- Zettagrid - modifications to existing services.
- Zettagrid - request provisioning of new services.
- ZettaNet - provisioning of new services.
- ZettaNet - broadband new authentication.
- All customers - access to accounts details and billing information.

All VMs will remain fully operational.
All existing authenticated broadband services will remain fully operational.

All MyAccount functionality will be restored to normal operational status at the end of the maintenance window.

If you have any questions about this maintenance contact the Operations Centre support@zettagrid.com or 1300 597 656.
Jan 11, 14:18 AWST
Jan 14, 2019
Completed - The scheduled maintenance has been completed.
Jan 14, 11:01 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 09:00 AWST
Scheduled - Engineers will be performing planned upgrade maintenance on our Perth NSX platform, During this period the following will be unavailable:

- Management of NSX Edge Devices from both vCloud and My Account portal - Provisioning of NEW NSX instances.
- Provisioning and maintenance of VDC from both vCloud and My Account Portals.

Based on security recommendations, 3DES as an encryption algorithm in NSX Edge IPsec VPN service is no longer supported in NSX 6.4.3. Please contact Zettagrid support for more details.
Jan 11, 14:20 AWST
Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019
Completed - The scheduled maintenance has been completed.
Jan 10, 17:01 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 16:00 AWST
Scheduled - Engineers will be performing patch maintenance of our Perth Management environment. As a result the following services will be unavailable for no more than 20 minutes during the maintenance window.

- SecondSite Management
- Provisioning & Plan Changes via MyAccount Portal
- vCloud & NSX Edge Management
- ImageArchive
- VPS Management

During the change all client VMs will operate as normal.

If you do require emergency changes or access, please contact support on 1300 597 656 referencing CHG0034968
Jan 8, 12:54 AWST
Completed - The scheduled maintenance has been completed.
Jan 10, 11:00 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 09:00 AWST
Scheduled - Engineers will be performing planned upgrade maintenance on our Sydney NSX platform, During this period the following will be unavailable:

- Management of NSX Edge Devices from both vCloud and My Account portal - Provisioning of NEW NSX instances.
- Provisioning and maintenance of VDC from both vCloud and My Account Portals.

Based on security recommendations, 3DES as an encryption algorithm in NSX Edge IPsec VPN service is no longer supported in NSX 6.4.3. Please contact Zettagrid support for more details.
Jan 9, 22:41 AWST
Jan 9, 2019
Completed - The scheduled maintenance has been completed.
Jan 9, 21:30 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 20:30 AWST
Scheduled - Engineers will be performing network maintenance of vShield/NSX Edge Gateway in Sydney Zone. As a result some of the vShield/NSX Edge Gateways would have a brief internet interruption which should be no more than 5 mins.

During the maintenance window all client VMs will operate as normal.
Jan 9, 08:56 AWST
Completed - The scheduled maintenance has been completed.
Jan 9, 17:01 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 16:00 AWST
Scheduled - Scheduled
Engineers will be performing patch maintenance of our Sydney Management environment. As a result the following services will be unavailable for no more than 20 minutes during the maintenance window.

- SecondSite Management
- Provisioning & Plan Changes via MyAccount Portal
- vCloud & NSX Edge Management
- ImageArchive
- VPS Management

During the change all client VMs will operate as normal.

If you do require emergency changes or access, please contact support on 1300 597 656 referencing CHG0034966
Jan 8, 11:26 AWST
Completed - The scheduled maintenance has been completed.
Jan 9, 12:01 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 10:00 AWST
Update - We will be undergoing scheduled maintenance during this time.
Jan 9, 09:01 AWST
Scheduled - Engineers will be performing planned upgrade maintenance on our Melbourne NSX platform, During this period the following will be unavailable:

- Management of NSX Edge Devices from both vCloud and My Account portal - Provisioning of NEW NSX instances.
- Provisioning and maintenance of VDC from both vCloud and My Account Portals.

Based on security recommendations, 3DES as an encryption algorithm in NSX Edge IPsec VPN service is no longer supported in NSX 6.4.3. Please contact Zettagrid support for more details.
Jan 8, 21:13 AWST
Jan 8, 2019

No incidents reported.