Engineers will be performing upgrades on network edge gateway devices (NSX edge) for customers in the Jakarta zone.

Outage:
- Network access will be interrupted on each device for 30 seconds to 5 minutes during the maintenance window.
- Virtual Machines will continue to run and internal communications between VMs in the same VDC are not affected.

If you experience problems after the maintenance period please call our support team on +62 811 28 38 78.

Engineers will be performing upgrades on network edge gateway devices (NSX edge) for customers in the Jakarta zone.

Outage:
- Network access will be interrupted on each device for 30 seconds to 5 minutes during the maintenance window.
- Virtual Machines will continue to run and internal communications between VMs in the same VDC are not affected.

If you experience problems after the maintenance period please call our support team on +62 811 28 38 78.

During the maintenance window, all VMs and Replication jobs will continue to function as normal.
The following services will be unavailable:
- vCloud Portal access
- Provisioning of new vDC
- Modifications to existing vDC including VMs, Basic & Advanced NSX Edges
- My Account Portal Graphs & Metrics
- Console access to vDC VMs
- Veeam Restore into vDC
- SecondSite Failover/Test Failover
- InterZone Replication failover

Zettagrid MyAccount portal will be unavailable during the scheduled maintenance window.
As a result customers will:
- Experience delays in the provisioning of new services
- Be unable to modify resource allocations for existing virtual machines

For urgent resource requests contact the Operations Centre
- Australia 1300 597 656 (Singapore: +65 3129 2212, International +61 8 6314 6580)
- Indonesia +62-811-28-38-78

The following services are unaffected and will remain fully operational
- All Virtual Machines
- vCloud management access for VDCs

Engineers will be performing maintenance on Jakarta NSX platform. During this period the following will be unavailable:

- Management of NSX Edge Devices from both vCloud and My Account portal
- Virtual Machine network configuration change
- Provisioning new vDC from My Account portal

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

Zettagrid MyAccount portal will be unavailable during the scheduled maintenance window.
As a result customers will:
- Experience delays in the provisioning of new services
- Be unable to modify resource allocations for existing virtual machines

For urgent resource requests contact the Operations Centre
- Australia 1300 597 656 (Singapore: +65 3129 2212, International +61 8 6314 6580)
- Indonesia +62-811-28-38-78

The following services are unaffected and will remain fully operational
- All Virtual Machines
- vCloud management access for VDCs

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

During the maintenance window, all VMs and Replication jobs will continue to function as normal.
The following services will be unavailable:
- vCloud Portal access
- Provisioning of new vDC
- Modifications to existing vDC including VMs, Basic & Advanced NSX Edges
- My Account Portal Graphs & Metrics
- Console access to vDC VMs
- Veeam Restore into vDC
- SecondSite Failover/Test Failover
- InterZone Replication failover

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.