During the maintenance window, all VMs & Replication will continue to function as normal. The following will be unavailable:- - vCloud Portal access - Provisioning of NEW vDC - Modifications to existing vDC including VMs, Basic & Advanced NSX Edges - My Account Portal Graphs & Metrics - Console access to vDC VMs - Veeam Restore into vDC - SecondSite Failover/Test Failover - InterZone Replication Failover
If you require emergency restore, failover or changes during this period please contact support referencing CHG0035368.
Posted on
Apr 11, 13:41 AWST
During the maintenance window, all VMs & Replication will continue to function as normal. The following will be unavailable: - vCloud Portal access - Provisioning of NEW vDC - Modifications to existing vDC including VMs, Basic & Advanced NSX Edges - My Account Portal Graphs & Metrics - Console access to vDC VMs - Veeam Restore into vDC - SecondSite Failover/Test Failover - InterZone Replication failover
If you require emergency restore, failover or changes during this period please contact support referencing CHG0035370.
Posted on
Apr 11, 13:44 AWST
During the maintenance window, all VMs & Replication will continue to function as normal. The following will be unavailable: - vCloud Portal access - Provisioning of NEW vDC - Modifications to existing vDC including VMs, Basic & Advanced NSX Edges - My Account Portal Graphs & Metrics - Console access to vDC VMs - Veeam Restore into vDC - SecondSite Failover/Test Failover - InterZone Replication failover
If you require emergency restore, failover or changes during this period please contact support referencing CHG0035371.
Posted on
Apr 11, 13:46 AWST
During the maintenance window, all VMs & Replication will continue to function as normal. The following will be unavailable: - vCloud Portal access - Provisioning of NEW vDC - Modifications to existing vDC including VMs, Basic & Advanced NSX Edges - My Account Portal Graphs & Metrics - Console access to vDC VMs - Veeam Restore into vDC - SecondSite Failover/Test Failover - InterZone Replication failover
If you require emergency restore, failover or changes during this period please contact support referencing CHG0035372.
Posted on
Apr 11, 13:48 AWST
During the maintenance window, all VMs & Replication will continue to function as normal. The following will be unavailable: - vCloud Portal access - Provisioning of NEW vDC - Modifications to existing vDC including VMs, Basic & Advanced NSX Edges - My Account Portal Graphs & Metrics - Console access to vDC VMs - Veeam Restore into vDC - SecondSite Failover/Test Failover - InterZone Replication failover
If you require emergency restore, failover or changes during this period please contact support referencing CHG0035373.
Posted on
Apr 11, 13:51 AWST
Completed -
The scheduled maintenance has been completed.
Apr 17, 10:00 AWST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 07:00 AWST
Scheduled -
Zettagrid engineers will be performing updates to production storage in order to maintain the reliability and performance of VM storage. No impact to production workloads is expected during the course of the maintenance and all works are subject to comprehensive pre-checks and are supervised by our storage vendor during the course of the upgrade. If further information is require please contact support support@zettagrid.id and quote CHG0035377
Apr 12, 15:42 AWST
Completed -
The scheduled maintenance has been completed.
Apr 11, 20:00 AWST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 16:00 AWST
Scheduled -
Zettagrid engineers will be performing updates to production storage in order to maintain the reliability and performance of VM storage. No impact to production workloads is expected during the course of the maintenance and all works are subject to comprehensive pre-checks and are supervised by our storage vendor during the course of the upgrade. If further information is require please contact support on support@zettagrid.com or phone 1300 597 656 and quote CHG0035356
Apr 10, 10:20 AWST
Completed -
The scheduled maintenance has been completed.
Apr 11, 05:00 AWST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:00 AWST
Scheduled -
Due to a planned maintenance by our upstream, small number of NBN Services may be disrupted for up to 180 minutes within the change window.
Upon completion of the change all services are expected to automatically return to normal operational status.
If your service does not restore to normal operations upon completion of this scheduled maintenance, please proceed as follows: Step 1) Power cycle your Router
If this action still does not restore your service then: Step 2) Contact the Operations Centre on 1300 139 550 or email to support@zetta.net.au
Apr 1, 09:37 AWST
Completed -
The scheduled maintenance has been completed.
Apr 11, 01:00 AWST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 21:00 AWST
Update -
We will be undergoing scheduled maintenance during this time.
Apr 4, 16:31 AWST
Scheduled -
ZettaNet engineers are performing network maintenance impacting core devices in Sydney. During the scheduled maintenance window customers may experience multiple outages of no more than 2-5 minutes each.
Some services in selected Sydney zones which may be affected include: - Ethernet Services - MPLS Services - All Customer Colo - Veeam Cloud Backup (Job's will be paused)
Veeam Cloud Connect Replication and Network services for Zettagrid virtual machines will not be affected.
Some customers may need to clear arp tables for the gateway IP, or reboot onsite CPE if services do not restore.
Mar 27, 12:37 AWST
Completed -
The scheduled maintenance has been completed.
Apr 10, 10:45 AWST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 10:00 AWST
Scheduled -
Zettagrid MyAccount portal will be unavailable during the scheduled maintenance window.
As a result customers will:
- Experience delays in the provisioning of new services
- Be unable to modify resource allocations for existing virtual machines
For urgent resource requests contact the Operations Centre
- Australia 1300 597 656
- Indonesia +62-811-28-38-78
The following services are unaffected and will remain fully operational
- All Virtual Machines
- vCloud management access for VDCs
Apr 9, 14:19 AWST