Scheduled - Engineers are performing upgrades to all Advanced NSX Edge devices in Perth, Sydney and Melbourne availability zones. All the basic NSX/vShiled edges won't be upgraded during this change window.

Virtual machines will remain fully operational, however there will be a brief network interruption between virtual machines as well as externally.

If you have any questions about this work please contact Zettagrid Operations Centre on 1300 597 656 or email to support@zettagrid.com.
Jan 16, 20:00 AWST

Scheduled - MyAccount Indonesia Authentication services will be unavailable for no more than 30 minutes at some stage during the scheduled maintenance window.

This maintenance affects authentication (Login) to MyAccount for Zettagrid Indonesia customers.
Key functionality affected includes:
- modifications to existing services.
- access to accounts details and billing information.

All VMs will remain fully operational.
All existing authenticated broadband services will remain fully operational.

All MyAccount functionality will be restored to normal operational status at the end of the maintenance window.

If you have any questions about this maintenance contact the Operations Centre support@zettagrid.id or +62-811-28-38-78
Jan 11, 14:28 AWST

Scheduled - Engineers will be performing planned upgrade maintenance on our Perth NSX platform, During this period the following will be unavailable:

- Management of NSX Edge Devices from both vCloud and My Account portal - Provisioning of NEW NSX instances.
- Provisioning and maintenance of VDC from both vCloud and My Account Portals.

Based on security recommendations, 3DES as an encryption algorithm in NSX Edge IPsec VPN service is no longer supported in NSX 6.4.3. Please contact Zettagrid support for more details.
Jan 14, 15:28 AWST

Scheduled - MyAccount Australian authentication services will be unavailable for no more than 30 minutes at some stage during the scheduled maintenance window.

This maintenance affects authentication (Login) to MyAccount for Australian Zettagrid, ZettaNet, Simtex & Conexim customers.
Key functionality affected includes:
- Zettagrid - modifications to existing services.
- Zettagrid - request provisioning of new services.
- ZettaNet - provisioning of new services.
- ZettaNet - broadband new authentication.
- All customers - access to accounts details and billing information.

All VMs will remain fully operational.
All existing authenticated broadband services will remain fully operational.

All MyAccount functionality will be restored to normal operational status at the end of the maintenance window.

If you have any questions about this maintenance contact the Operations Centre support@zettagrid.com or 1300 597 656.
Jan 11, 14:18 AWST

Scheduled - Engineers will be performing planned upgrade maintenance on our Perth NSX platform, During this period the following will be unavailable:

- Management of NSX Edge Devices from both vCloud and My Account portal - Provisioning of NEW NSX instances.
- Provisioning and maintenance of VDC from both vCloud and My Account Portals.

Based on security recommendations, 3DES as an encryption algorithm in NSX Edge IPsec VPN service is no longer supported in NSX 6.4.3. Please contact Zettagrid support for more details.
Jan 11, 14:20 AWST

Scheduled - Engineers will be performing patch maintenance of our Perth Management environment. As a result the following services will be unavailable for no more than 20 minutes during the maintenance window.

- SecondSite Management
- Provisioning & Plan Changes via MyAccount Portal
- vCloud & NSX Edge Management
- ImageArchive
- VPS Management

During the change all client VMs will operate as normal.

If you do require emergency changes or access, please contact support on 1300 597 656 referencing CHG0034968
Jan 8, 12:54 AWST

Scheduled - Engineers will be performing planned upgrade maintenance on our Sydney NSX platform, During this period the following will be unavailable:

- Management of NSX Edge Devices from both vCloud and My Account portal - Provisioning of NEW NSX instances.
- Provisioning and maintenance of VDC from both vCloud and My Account Portals.

Based on security recommendations, 3DES as an encryption algorithm in NSX Edge IPsec VPN service is no longer supported in NSX 6.4.3. Please contact Zettagrid support for more details.
Jan 9, 22:41 AWST

Scheduled - Engineers will be performing network maintenance of vShield/NSX Edge Gateway in Sydney Zone. As a result some of the vShield/NSX Edge Gateways would have a brief internet interruption which should be no more than 5 mins.

During the maintenance window all client VMs will operate as normal.
Jan 9, 08:56 AWST

Scheduled - Scheduled
Engineers will be performing patch maintenance of our Sydney Management environment. As a result the following services will be unavailable for no more than 20 minutes during the maintenance window.

- SecondSite Management
- Provisioning & Plan Changes via MyAccount Portal
- vCloud & NSX Edge Management
- ImageArchive
- VPS Management

During the change all client VMs will operate as normal.

If you do require emergency changes or access, please contact support on 1300 597 656 referencing CHG0034966
Jan 8, 11:26 AWST

Scheduled - Engineers will be performing planned upgrade maintenance on our Melbourne NSX platform, During this period the following will be unavailable:

- Management of NSX Edge Devices from both vCloud and My Account portal - Provisioning of NEW NSX instances.
- Provisioning and maintenance of VDC from both vCloud and My Account Portals.

Based on security recommendations, 3DES as an encryption algorithm in NSX Edge IPsec VPN service is no longer supported in NSX 6.4.3. Please contact Zettagrid support for more details.
Jan 8, 21:13 AWST