All Systems Operational

About This Site

Scheduled maintenance and unexpected disruptions for Zettagrid, ZettaNet, Simtex and Conexim.

Global ? Operational
Operations Centre ? Operational
Internet Transit ? Operational
InterCapital Transit and MPLS ? Operational
DNS ? Operational
MyAccount Portal (Australia) ? Operational
MyAccount Portal (Indonesia) ? Operational
Conexim Atlassian Hosting ? Operational
Zettagrid Support Central Portal ? Operational
ZettaNet Support Central Portal ? Operational
ZettaNet Web Hosting Operational
Australia - New South Wales ? Operational
Virtual Server (VPS) ? Operational
Virtual Data Centre (VDC) ? Operational
SecondSite ? Operational
ImageArchive ? Operational
Veeam Backup and Replication ? Operational
VAST Object Storage ? Operational
VoIP and Fax ? Operational
Ethernet (Fibre/Midband) ? Operational
Broadband ? Operational
Data Centre Facilities and Interconnects ? Operational
MyCloud ? Operational
Australia - Queensland ? Operational
VoIP and Fax ? Operational
Ethernet (Fibre/Midband) ? Operational
Broadband ? Operational
Data Centre Facilities ? Operational
Australia - Victoria ? Operational
Virtual Server (VPS) ? Operational
Virtual Data Centre (VDC) ? Operational
SecondSite ? Operational
ImageArchive ? Operational
Veeam Backup and Replication ? Operational
VAST Object Storage ? Operational
VoIP and Fax ? Operational
Ethernet (Fibre/Midband) ? Operational
Broadband ? Operational
Data Centre Facilities ? Operational
MyCloud ? Operational
Australia - Western Australia ? Operational
Virtual Server (VPS) ? Operational
Virtual Data Centre (VDC) ? Operational
SecondSite ? Operational
ImageArchive ? Operational
Veeam Backup and Replication ? Operational
VAST Object Storage ? Operational
VoIP and Fax ? Operational
Ethernet (Fibre/Midband) ? Operational
Broadband ? Operational
Hosted Websites ? Operational
Hosted Email ? Operational
Data Centre Facilties ? Operational
Indonesia - Jakarta ? Operational
Virtual Data Centre (VDC) ? Operational
Virtual Server (VPS) ? Operational
Veeam Backup and Replication ? Operational
ImageArchive ? Operational
SecondSite Operational
Indonesia - Cibitung Operational
Virtual Data Centre (VDC) Operational
Veeam Backup and Replication Operational
Virtual Server (VPS) Operational
ImageArchive Operational
SecondSite Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
During the maintenance window, all VMs & Replication will continue to function as normal.
The following will be unavailable:-
- vCloud Portal access
- Provisioning of NEW vDC
- Modifications to existing vDC including VMs, Basic & Advanced NSX Edges
- My Account Portal Graphs & Metrics
- Console access to vDC VMs
- Veeam Restore into vDC
- SecondSite Failover/Test Failover
- InterZone Replication Failover

If you require emergency restore, failover or changes during this period please contact support referencing CHG0035368.
Posted on Apr 11, 13:41 AWST
During the maintenance window, all VMs & Replication will continue to function as normal.
The following will be unavailable:
- vCloud Portal access
- Provisioning of NEW vDC
- Modifications to existing vDC including VMs, Basic & Advanced NSX Edges
- My Account Portal Graphs & Metrics
- Console access to vDC VMs
- Veeam Restore into vDC
- SecondSite Failover/Test Failover
- InterZone Replication failover

If you require emergency restore, failover or changes during this period please contact support referencing CHG0035370.
Posted on Apr 11, 13:44 AWST
During the maintenance window, all VMs & Replication will continue to function as normal.
The following will be unavailable:
- vCloud Portal access
- Provisioning of NEW vDC
- Modifications to existing vDC including VMs, Basic & Advanced NSX Edges
- My Account Portal Graphs & Metrics
- Console access to vDC VMs
- Veeam Restore into vDC
- SecondSite Failover/Test Failover
- InterZone Replication failover

If you require emergency restore, failover or changes during this period please contact support referencing CHG0035371.
Posted on Apr 11, 13:46 AWST
During the maintenance window, all VMs & Replication will continue to function as normal.
The following will be unavailable:
- vCloud Portal access
- Provisioning of NEW vDC
- Modifications to existing vDC including VMs, Basic & Advanced NSX Edges
- My Account Portal Graphs & Metrics
- Console access to vDC VMs
- Veeam Restore into vDC
- SecondSite Failover/Test Failover
- InterZone Replication failover

If you require emergency restore, failover or changes during this period please contact support referencing CHG0035372.
Posted on Apr 11, 13:48 AWST
During the maintenance window, all VMs & Replication will continue to function as normal.
The following will be unavailable:
- vCloud Portal access
- Provisioning of NEW vDC
- Modifications to existing vDC including VMs, Basic & Advanced NSX Edges
- My Account Portal Graphs & Metrics
- Console access to vDC VMs
- Veeam Restore into vDC
- SecondSite Failover/Test Failover
- InterZone Replication failover

If you require emergency restore, failover or changes during this period please contact support referencing CHG0035373.
Posted on Apr 11, 13:51 AWST
Internet Transit Utilisation - Download ?
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Internet Transit Utilisation - Upload ?
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Broadband Backhaul Utilisation - Download ?
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Peering Transit Utilisation - Download ?
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Past Incidents
Apr 21, 2019

No incidents reported today.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019
Completed - The scheduled maintenance has been completed.
Apr 17, 10:00 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 07:00 AWST
Scheduled - Zettagrid engineers will be performing updates to production storage in order to maintain the reliability and performance of VM storage. No impact to production workloads is expected during the course of the maintenance and all works are subject to comprehensive pre-checks and are supervised by our storage vendor during the course of the upgrade. If further information is require please contact support support@zettagrid.id and quote CHG0035377
Apr 12, 15:42 AWST
Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019
Completed - The scheduled maintenance has been completed.
Apr 11, 20:00 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 16:00 AWST
Scheduled - Zettagrid engineers will be performing updates to production storage in order to maintain the reliability and performance of VM storage. No impact to production workloads is expected during the course of the maintenance and all works are subject to comprehensive pre-checks and are supervised by our storage vendor during the course of the upgrade. If further information is require please contact support on support@zettagrid.com or phone 1300 597 656 and quote CHG0035356
Apr 10, 10:20 AWST
Completed - The scheduled maintenance has been completed.
Apr 11, 05:00 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:00 AWST
Scheduled - Due to a planned maintenance by our upstream, small number of NBN Services may be disrupted for up to 180 minutes within the change window.

Upon completion of the change all services are expected to automatically return to normal operational status.

If your service does not restore to normal operations upon completion of this scheduled maintenance, please proceed as follows:
Step 1) Power cycle your Router

If this action still does not restore your service then:
Step 2) Contact the Operations Centre on 1300 139 550 or email to support@zetta.net.au
Apr 1, 09:37 AWST
Completed - The scheduled maintenance has been completed.
Apr 11, 01:00 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 21:00 AWST
Update - We will be undergoing scheduled maintenance during this time.
Apr 4, 16:31 AWST
Scheduled - ZettaNet engineers are performing network maintenance impacting core devices in Sydney. During the scheduled maintenance window customers may experience multiple outages of no more than 2-5 minutes each.

Some services in selected Sydney zones which may be affected include:
- Ethernet Services
- MPLS Services
- All Customer Colo
- Veeam Cloud Backup (Job's will be paused)

Veeam Cloud Connect Replication and Network services for Zettagrid virtual machines will not be affected.

Some customers may need to clear arp tables for the gateway IP, or reboot onsite CPE if services do not restore.
Mar 27, 12:37 AWST
Apr 10, 2019
Completed - The scheduled maintenance has been completed.
Apr 10, 10:45 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 10:00 AWST
Scheduled - Zettagrid MyAccount portal will be unavailable during the scheduled maintenance window.
As a result customers will:
- Experience delays in the provisioning of new services
- Be unable to modify resource allocations for existing virtual machines

For urgent resource requests contact the Operations Centre
- Australia 1300 597 656
- Indonesia +62-811-28-38-78

The following services are unaffected and will remain fully operational
- All Virtual Machines
- vCloud management access for VDCs
Apr 9, 14:19 AWST
Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.