Scheduled - Zettagrid Engineers wish to inform the Sydney Second Site service is scheduled for upgrade of the underlying platform.

During the change window all replication will be paused to facilitate the upgrade during the change window. This includes Second Site and Second Site Interzone.
Once upgrade have been completed all job replication will be re-enabled and job’s will continue as per normal.
Dec 4, 13:52 AWST

Scheduled - Due to a planned maintenance by our upstream, a small number of ADSL, NBN and ALL Mobile Broadband Services may be disrupted for up to 30 minutes within the change window.

Upon completion of the change all services are expected to automatically return to normal operational status.

If your service does not restore to normal operations upon completion of this scheduled maintenance, please proceed as follows:
Step 1) Power cycle your Router.

If this action still does not restore your service then:
Step 2) Contact the Operations Centre on 1300 139 550 or email to support@zetta.net.au
Nov 18, 13:19 AWST

Scheduled - Zettagrid Engineers wish to inform that Perth Second Site service is scheduled for upgrade of the underlying platform.

During the change window all replication will be paused to facilitate the upgrade during the change window. This includes Second Site and Second Site Interzone.
Once upgrade have been completed all job replication will be re-enabled and job’s will continue as per normal.
Dec 4, 13:32 AWST

Scheduled - Engineers are performing emergency maintenance on core network infrastructure to resolve an urgent issue.

This maintenance is not anticipated to have any effect on the normal operation of services.
Please note that this is a hazard notification only and no action is required.

The services that may be impacted include:
- VPS and Virtual Data Centres
- Internet and InterCapital Transit
- Colocation

If you have any questions about this works or discover issues with your services upon conclusion of the maintenance, contact the Operation Centre by email to support@zettagrid.com or call 1300 597 656.
Dec 9, 08:58 AWST

Scheduled - Zettanet Engineers are performing emergency maintenance to rectify a potential hardware issue.

During the scheduled maintenance window customers may experience multiple outages of upto 10 minutes each.

Services which may be affected include:
- All Colocation at VDC-PER03(DC3)

Some customers may need to clear arp tables for the gateway IP if services do not restore.

If you have any questions about these works or discover issues with your services upon conclusion of the change, contact the Operation Centre by email to support@zetta.net.au or call 1300 139 550
Dec 5, 11:15 AWST

Scheduled - ZettaNet engineers are performing network maintenance impacting core devices in Brisbane. During the scheduled maintenance window customers may experience multiple outages of no more than 5 minutes each.

The services in the Brisbane zone which may be affected include:
- Internet and InterCapital Transit
- Ethernet Services
- MPLS Services

Network services for Zettagrid virtual machines will not be affected.

Some customers may need to clear arp tables for the gateway IP, or reboot onsite CPE if services do not restore.
Nov 27, 14:57 AWST

Scheduled - Zettagrid Engineers wish to inform, that SecondSite in the Jakarta Zone and Cibitung Zone's will be paused during the change window to facilitate an upgrade of the underlying platform.

During the change window replication will be paused, restore and test functions will be locked. Once completed all replication and functionality will resume as normal
Dec 6, 13:07 AWST

Scheduled - Zettagrid Engineers will be Conducting a maintenance job for SecondSite platform in Perth availability zone. VPG replication jobs will be paused during the change window. Should any support be required please email support@zettagrid.com and quote CHG0036255.
Nov 28, 13:13 AWST