WA - Telstra Ethernet/Fibre Services - Intermittent Issues

Resolved
Resolved

Telstra have replaced the faulty hardware which was causing intermittent loss of connectivity

All services have been restored to normal operating status and remain stable

Engineers are also monitoring closely

If you are still experiencing connectivity issues, please contact support on 1300 139 550 or via email on support@zetta.net.au

Recovering

All services have been restored to normal operating status and remain stable. Engineers are monitoring closely and working with upstream provider to determine the root cause.

Updated

Telstra have confirmed they now have an engineer onroute to the datacenter to investigate the fault further.

Identified

Issue has returned we are continuing to work with upstream provider to help identify and resolve the issue.

Recovering

All services have been restored to normal operating status and remain stable. Engineers are monitoring closely and working with upstream provider to determine the root cause.

Updated

Investigations are still ongoing as we work with our upstream provider to resolve and reconnect these services

Identified

We are working with our upstream carrier to investigate the issue

Investigating

Zettanet engineers have been alerted that small number of Telstra Ethernet/Fibre services are having intermittent issues. Engineers are currently investigating the issue and will provide an update shortly

Began at:

Affected components
  • AUS - Western Australia
    • Ethernet