An issue with a layer 2 software process on a switch stack caused all interfaces that relied on this process to stop forwarding traffic. A manual reload of the switches was required when engineers arrived on site to restore full functionality to the affected customers.
We've fixed the core issue, and are waiting for things to recover.
Engineers have arrived on site.
Engineers have been alerted to connectivity issues in the Vocus Doody St Sydney Data Centre which will be affecting co-location customers.