Mobile Broadband Service Interruption

All services have recovered to normal operations and remained stable overnight.

Upstream carrier have replaced the failed component and we are seeing services restore. If your service has not fully restored please power cycle your router in the first instance and if still having issues contact our Operations Centre on 1300 139 550 or via email on support@zetta.net.au.

Carrier confirms replacement components has been delivered to site and in the process of being swapped out by their field team.

Onsite field engineer has determined that equipment is not powering up due to low input DC power hardware fault. Engineer is sourcing replacement hardware to install and correct fault

Carrier engineering team is on site and continuing to investigate the service disruption.

Carrier investigation has isolated issue to power event and carrier engineer on way to hub site.

Our upstream provider has experienced a fault that is affecting multiple broadband services Some customers may be experiencing difficulties connecting using MBB services A further update will be posted as soon as more information is available.

Upstream provider has been able to successfully resolve the service disruption. All services have been restored to operational status. If your service has not come back online please power cycle your hardware.

Mobile Broadband Service Interruption Our upstream provider has experienced a fault that is affecting multiple broadband services Some customers may be experiencing difficulties connecting using MBB services A further update will be posted as soon as more information is available.