Poly and Yealink Handset Provisioning Outage
A working certificate has been manually produced as a workaround whilst we look into why the auto-update cert process generates a cert which Poly phones are not happy with.
Poly and Yealink handsets are currently not able to download configuration files from our provisioning server.
Handset provisioning is failing by design, due to an issue with a recently auto-generated certificate.
Engineers are working on a fix - with an estimated restore target of midnight on Monday, 17 Jan.
Please contact Simtex support - support@simtex.com.au if you have any queries or have a device which you need to bring online urgently.
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Text Message{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
-
Google Chat
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Zettagrid Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Zettagrid Status.