Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

Core issue has been resolved we are continuing to monitor the affected device closely to ensure it has been fixed as intended.

Updated

The issue has been identify, engineers will be performing an emergency reboot on the affected linecard in a core router.

Investigating

We've been alerted to network connectivity issues affecting the Sydney zone. Investigation is ongoing.

Began at:

Affected components
  • AUS - New South Wales
    • Ethernet
    • Internet Transit
    • Mobile Broadband
    • NBN
  • AUS - Queensland
    • Mobile Broadband
    • NBN
  • AUS - Victoria
    • Mobile Broadband
    • NBN
  • AUS - Western Australia
    • Mobile Broadband