Resolved

We've now resolved the incident. Thanks for your patience.

Identified

Engineers have identified an issue and will be performing emergency maintaence tonight between 10-11PM AEST to resolve the issue.

There will be minor interruptions occurring as the network traffic switches between primary and secondary paths.

Services will automatically restore to normal operations upon completion of the works.

Investigating

Engineers have been alerted to network connectivity issues affecting our Sydney zone and are currently investigating

Began at:

Affected components
  • Australia - Brisbane
    • Mobile Broadband
    • NBN
  • Australia - Melbourne
    • Mobile Broadband
  • Australia - Perth
    • Mobile Broadband
  • Australia - Sydney
    • Ethernet
    • Internet Transit
    • Mobile Broadband
    • NBN