MyAccount Release 74 Naturaliste AUS (CHG-2481)
The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Zettagrid MyAccount portal will be unavailable in Australia for up to 45 minutes per site during the scheduled maintenance window. Zettagrid MyAccount in Indonesia will not be affected in this window but will be affected in a separate maintenance window today. ZettaNet and Simtex MyAccount in Australia will be unaffected (Note: rescheduled from Tuesday 11th April to Wednesday 12th April)
As a result customers will:
- Experience delays in the provisioning of new services
- Be unable to modify resource allocations for existing virtual machines
For urgent resource requests contact the Operations Centre
- Australia 1300 597 656 (Singapore: +65 3129 2212, International +61 8 6314 6580)
- Indonesia +62-811-28-38-78
The following services are unaffected and will remain fully operational
- ZettaNet, and Simtex MyAccount in Australia are unaffected.
- All Virtual Machines
- Cloud Director management access for VDCs. See https://www.zettagrid.com/support/access-cloud-director for direct access info.
- Network and Broadband connectivity
- VOIP services
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General
- MyAccount Portal (account.zettagrid.com)
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