Perth - Core Network Maintenance CHG-3749

Monday, 17 June 2 hours and 55 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Engineers are performing emergency works on core network infrastructure. Network traffic for selected ethernet services, colo, vDC's, backup and replication services will be interrupted multiple times for no more than 30 seconds each event. The network interruptions occur as the network traffic switches between primary and secondary paths All virtual machines and services will remain fully operational and automatically restore to normal operations upon completion of the works.

The services impacted include:

  • VPS and Virtual Data Centres transit
  • Management access to VPSs and VDCs
  • Veeam Backup
  • Veeam Replication
  • Secondsite Replication.
  • Ethernet Services
  • All Customer Colo

If you have any questions about this works or discover issues with your services upon conclusion of the change, contact the Operation Centre by email to support@zettagrid.com or call 1300 597 656 quoting change number CHG-3749

Some ethernet customers may need to clear arp tables for the gateway IP, or reboot onsite CPE if services do not restore.

Began at:

Affected components
  • Australia - Perth (Primary)
    • Data Centre
    • Ethernet
    • Veeam Services
    • VMware Management & VMware Replication
    • Zerto Services