Resolved

All services have been restored and have remained stable.

Updated

Splicing work has completed and all services restored. If you are still experiencing issues, please power cycle your modem.

Updated

Fibre splicing on the damaged fibre cable is continuing. No current ETR.

Updated

There is a fibre break identified as the root cause and TPG Fibre team is working on restoring damaged fibre.

Updated

AAPT Field Engineer is currently on-site, investigating. No ETR.

Investigating

Multiple edge devices in Subiaco, WA Exchange went down at 08:08 AWST, impacting multiple Services. An AAPT Field Engineer has been engaged to investigate and attend the site. No ETR.

Began at:

Affected components
  • Australia - Perth
    • NBN