SSO UI Update (CHG-5067)

Monday, 8 September 30 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Zettagrid SSO will be unavailable for up to 30 seconds within the scheduled maintenance window. Zettagrid MyAccount in Australia and Zettagrid MyAccount in Indonesia will be affected. As a result customers may not be able to login/authenticate for a short period of time.

For urgent resource requests contact the Operations Centre

  • Australia 1300 597 656 (Singapore: +65 3129 2212, International +61 8 6314 6580)
  • Indonesia +62-811-28-38-78

The following services are unaffected and will remain fully operational

Began at:

Affected components
  • General
    • Hosted Email
    • DNS
    • Hosted Websites
    • InterCapital Transit and MPLS
    • MyAccount Portal (account.zettagrid.id)
    • MyAccount Portal (account.zettagrid.com)
    • Simtex Portal (account.mycloudvoip.com.au)