Perth Zone - Network Connectivity Issues

Root cause was identified as a leaf switch in the Clos network failing. While the majority of network traffic failed over correctly to alternate paths, a limited subset of customers might have experienced an issue with the alternate path.

Once this issue was correctly identified, a fix was put in place to restore their connectivity and ensure a similar issue doesn't happen again when network traffic moves to alternate paths.

Zettagrid Engineers identified an issue on a single compute node which caused connectivity issues for a small number of VM's, affected VMs were then rebooted onto alternate nodes to restore connectivity.

For any questions or queries feel free to contact support at support@zettagrid.com or 1300 597 656

Engineers have been alerted to network connectivity issues in Perth zone for small number of VMs and are currently investigating