MyAccount Indonesia Maintenance (CHG-6108)

Wednesday, 22 July 1 hour
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Zettagrid MyAccount portal in Indonesia will be unavailable for up to 5 minutes during the scheduled maintenance window.

As a result customers will:

  • Be unable to modify resource allocations for existing virtual machines
  • Be unable to login to new Cloud Director session using SSO.

For urgent resource requests contact the Operations Centre

  • Australia 1300 597 656 (Singapore: +65 3129 2212, International +61 8 6314 6580)
  • Indonesia +62-811-28-38-78

The following services are unaffected and will remain fully operational

  • Zettagrid MyAccount in Australia and Simtex MyAccount in Australia will not be affected.
  • All Virtual Machines
  • Cloud Director management access for VDCs. See https://www.zettagrid.com/support/access-cloud-director for direct access info.
  • Network and Broadband connectivity
  • VOIP services
Affected components
  • General
    • MyAccount Portal (account.zettagrid.id)