MyAccount Release 80 in Indonesia (CHG-3789)

Tuesday, 25 June 1 hour

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Zettagrid MyAccount portal in Indonesia will be unavailable for an expected period of up to 30 minutes during the scheduled maintenance window. Only Zettagrid MyAccount in Indonesia will be affected. As a result customers will:

  • Experience delays in the provisioning of new services
  • Be unable to modify resource allocations for existing virtual machines

For urgent resource requests contact the Operations Centre

  • Australia 1300 597 656 (Singapore: +65 3129 2212, International +61 8 6314 6580)
  • Indonesia +62-811-28-38-78

The following services are unaffected and will remain fully operational

  • Zettagrid MyAccount in Australia and Simtex MyAccount in Australia will not be affected.
  • All Virtual Machines
  • Cloud Director management access for VDCs. See for direct access info.
  • Network and Broadband connectivity
  • VOIP services
Began at:

Affected components
  • Global
    • MyAccount Portal (