MyAccount Maintenance (CHG-1430)

Monday, 11 April 1 hour

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Zettagrid MyAccount portal in Indonesia will be unavailable for a period during during the scheduled maintenance window. As a result customers will:

  • Experience delays in the provisioning of new services
  • Be unable to modify resource allocations for existing virtual machines

For urgent resource requests contact the Operations Centre

  • Indonesia +62-811-28-38-78
  • Australia 1300 597 656 (Singapore: +65 3129 2212, International +61 8 6314 6580)

The following services are unaffected and will remain fully operational

  • Zettagrid, ZettaNet, and Simtex MyAccount in Australia
  • All Virtual Machines
  • vCloud management access for VDCs
  • Network and Broadband connectivity
  • VOIP services
Began at:

Affected components
  • Global
    • MyAccount Portal (