Zettagrid NSX Platform Emergency Maintenance - All Zones

Resolved
Resolved
After 6 hours and 33 minutes

We've now resolved the incident. Thanks for your patience.

Investigating

Engineers is performing maintenance on NSX platform due to security vulnerability CVE-2022-22945.

The workaround is being applied to all NSX edges running in Zettagrid: https://kb.vmware.com/s/article/87893. Please be advised, there is no downtime on customers' NSX edges while the workaround is being applied.

Zettagrid has applied the permanent solution on the management platform, however customers' individual NSX edge needs to be upgraded to version 6.4.13 to be fully patched. The NSX edge can be upgraded from vCloud Director Portal - redeploying the edge gateway in the vDC will upgrade the edge to the latest version 6.4.13. We recommend customer to schedule the redeploy/upgrade for the edge gateway in the vDC ASAP . The redeploy/upgrade will take less than 10 mins for each NSX edge and the downtime should be no more than 5 mins. Please feel free to contact Zettagrid Support on 1300597656 if you have any further question.

Began at:

Affected components
  • AUS - Adelaide
    • Virtual Data Centre (VDC)
    • MyCloud (VMware Cloud Director)
  • AUS - Brisbane
    • Virtual Data Centre (VDC)
    • MyCloud (VMware Cloud Director)
  • AUS - Melbourne
    • Virtual Data Centre (VDC)
    • MyCloud (VMware Cloud Director)
  • AUS - Perth
    • Virtual Data Centre (VDC)
    • MyCloud (VMware Cloud Director)
  • AUS - Sydney
    • Virtual Data Centre (VDC)
    • MyCloud (VMware Cloud Director)
  • IDN - Cibitung
    • Virtual Data Centre (VDC)
    • MyCloud (VMware Cloud Director)
  • IDN - Jakarta
    • Virtual Data Centre (VDC)
    • MyCloud (VMware Cloud Director)
  • SGP - Singapore
    • Virtual Data Centre (VDC)
    • MyCloud (Cloud Director)