Simtex: Microsoft Teams Direct Route - Outage

After 1 hour and 12 minutes

Inbound and outbound calls are now passing to and from the Microsoft Teams voice environment. Engineers are still working on identifying the root-cause of the issue.


Our Teams Direct Route product is currently offline, inbound and outbound calls are affected.

Engineers are currently looking into the issue.

Began at:

Affected components
  • AUS - New South Wales
    • Simtex VoIP and Fax
  • AUS - Queensland
    • Simtex Voice and Fax
  • AUS - Victoria
    • Simtex VoIP and Fax
  • AUS - Western Australia
    • Simtex VoIP and Fax