Simtex: Microsoft Teams Direct Route - Outage

Resolved
Resolved
After 1 hour and 12 minutes

Inbound and outbound calls are now passing to and from the Microsoft Teams voice environment. Engineers are still working on identifying the root-cause of the issue.

Investigating

Our Teams Direct Route product is currently offline, inbound and outbound calls are affected.

Engineers are currently looking into the issue.

Began at:

Affected components
  • AUS - Brisbane
    • Simtex VoIP and Fax
  • AUS - Melbourne
    • Simtex VoIP and Fax
  • AUS - Perth
    • Simtex VoIP and Fax
  • AUS - Sydney
    • Simtex VoIP and Fax