Simtex: Microsoft Teams Direct Route - Outage


Inbound and outbound calls are now passing to and from the Microsoft Teams voice environment. Engineers are still working on identifying the root-cause of the issue.


Our Teams Direct Route product is currently offline, inbound and outbound calls are affected.

Engineers are currently looking into the issue.

Began at:

Affected components
  • Australia - Brisbane
    • Simtex Voice and Fax
  • Australia - Melbourne
    • Simtex VoIP and Fax
  • Australia - Perth (Primary)
    • Simtex VoIP and Fax
  • Australia - Sydney
    • Simtex VoIP and Fax