MyAccount Maintenance (CHG-6484)

MyAccount portal will be unavailable for up to one hour during the scheduled maintenance window. Zettagrid and Simtex MyAccount in Australia will be affected. As a result customers will:

• Experience delays in the provisioning of new services
• Be unable to modify resource allocations for existing virtual machines

For urgent resource requests contact the Operations Centre

• Australia 1300 597 656 (Singapore: +65 3129 2212, International +61 8 6314 6580)

The following services are unaffected and will remain fully operational

• All Virtual Machines
• Cloud Director management access for VDCs. See https://www.zettagrid.com/support/access-cloud-director for direct access info.
• Network and Broadband connectivity
• VOIP services