Melbourne Zone - Veeam Cloud Connect, vDC backup and Image Archive

Resolved
Resolved
After 17 hours and 9 minutes

We've now resolved the incident. Thanks for your patience.

Recovering
After 15 hours and 17 minutes

Zettagrid engineers have resolved the underlying issues. All Veeam Cloud Connect, vDC Backup and Image archive services are returning to normal operation.

Investigating
After 11 hours and 51 minutes

Zettagrid engineers are continuing to investigate an issue in relation to Veeam Cloud Connect, vDC Backup and Image archive services for the Melbourne zone. Some tenants have been disabled as part of troubleshooting. Further updates to be provided once the issue has been identified.

Investigating

Zettagrid engineers are currently investigating an issue in relation to Veeam Cloud Connect, vDC Backup and Image archive services for the Melbourne zone. Some tenants have been disabled as part of troubleshooting. Further updates will be posted as the investigation proceeds.

Began at:

Affected components
  • AUS - Melbourne
    • Veeam Backup
    • ImageArchive & VDC Backup
    • Disaster Recovery Replication (VMware, Veeam, Zerto)