Resolved

The problem has been identified and resolved. We are reviewing procedures to avoid this in the future.

Investigating

Zettagrid wish to advise that an issue logging into the myaccount portal is being investigated.

All services remain up and running and this affects only the myaccount portal.

Updates will be posted as they become available.

Began at:

Affected components
  • AUS - New South Wales
    • Colocation
    • Compute
    • Ethernet
    • Internet Transit
    • Mobile Broadband
    • NBN
    • Simtex VoIP and Fax
    • Veeam Services
    • VMware Management & VMware Replication
    • Zerto Services
  • AUS - Queensland
    • Colocation
    • Compute
    • Ethernet
    • Internet Transit
    • Mobile Broadband
    • NBN
    • Simtex Voice and Fax
    • Veeam Services
    • VMware Management & VMware Replication
    • Zerto Services
  • AUS - South Australia
    • Compute
    • Colocation
    • Internet Transit
    • Ethernet
    • NBN
    • Mobile Broadband
    • Simtex Voice and Fax
    • Veeam Services
    • VMware Management & Replication
    • Zerto Services
  • AUS - Victoria
    • Compute
    • Internet Transit
    • Ethernet
    • Mobile Broadband
    • NBN
    • Simtex VoIP and Fax
    • Veeam Services
    • VMware Management & VMware Replication
    • Zerto Services
  • AUS - Western Australia
    • Compute
    • Colocation
    • Internet Transit
    • Ethernet
    • Mobile Broadband
    • NBN
    • Simtex VoIP and Fax
    • Veeam Services
    • VMware Management & VMware Replication
    • Zerto Services