Resolved
Resolved
After 1 week, 4 days, 6 hours, and 5 minutes

We've now resolved the incident. Thanks for your patience.

Recovering
After 4 hours and 35 minutes

Services have been restored to normal operation. If your service is still impacted, please power cycle your equipment.

Identified
After 1 hour and 10 minutes

Upstream Provider is working with the carrier to resolve the intermittent service issues

More updates will be provided as they become available

Investigating

Some customers may be experiencing difficulties connecting to Mobile Broadband services. Engineers are currently investigating the issue.

A further update will be posted as soon as more information is available.

Began at:

Affected components
  • AUS - Brisbane
    • 4G Wireless Broadband
  • AUS - Melbourne
    • 4G Wireless Broadband
  • AUS - Perth
    • 4G Wireless Broadband
  • AUS - Sydney
    • 4G Wireless Broadband