Perth Core Router Maintenance (CHG-606)

3 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Network engineers are performing network maintenance impacting core devices in Perth.

During the scheduled maintenance window some customers may experience multiple outages of no more than 2-5 minutes each.

Network traffic for virtual machines, backup and replication services will be interrupted multiple times for no more than 30 seconds each event.

The network interruptions occur as the network traffic switches between primary and secondary paths. All virtual machines and services will remain fully operational and automatically restore to normal operations upon completion of the works.

The services in the Perth zone which may be affected include:

  • Internet and InterCapital Transit
  • Ethernet Services
  • MPLS Services
  • ADSL and selected NBN Services
  • VPS and Virtual Data Centres
  • Secondsite Replication.

Some customers may need to clear arp tables for the gateway IP, or reboot onsite CPE if services do not restore. If you have any questions about this works or discover issues with your services upon conclusion of the change, contact the Operation Centre by email to or call 1300 597 656 quoting change number CHG-606

Began at:

Affected components
  • Australia - Perth (Primary)
    • Compute
    • Ethernet
    • Internet Transit
    • NBN