Simtex - Outbound call issues identified


We've now resolved the incident. Thanks for your patience.


Simtex voice engineers have identified the issue causing outbound calls to fail and this should now be resolved for all users.


Simtex customers may be currently experiencing problems without outbound calls to landline and mobile numbers. Voice engineers are currently investigating.

Began at:

Affected components
  • Australia - Brisbane
    • Simtex Voice and Fax
  • Australia - Melbourne
    • Simtex VoIP and Fax
  • Australia - Perth (Primary)
    • Simtex VoIP and Fax
  • Australia - Sydney
    • Simtex VoIP and Fax