After 2 hours and 22 minutes

We've now resolved the incident. Thanks for your patience.

After 34 minutes

Simtex voice engineers have identified the issue causing outbound calls to fail and this should now be resolved for all users.


Simtex customers may be currently experiencing problems without outbound calls to landline and mobile numbers. Voice engineers are currently investigating.

Began at:

Affected components
  • AUS - New South Wales
    • Simtex VoIP and Fax
  • AUS - Queensland
    • Simtex Voice and Fax
  • AUS - Victoria
    • Simtex VoIP and Fax
  • AUS - Western Australia
    • Simtex VoIP and Fax