Resolved
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 19 hours and 55 minutes

The problem has been confirmed as resolved. VDC Provisioning and Resize is functioning normally.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 13 hours and 12 minutes

The problem has been resolved and systems confirmed as working correctly.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

VDC Provisioning and resize operations from MyAccount are currently not available in Perth, Sydney, Melbourne and Jakarta zones. VDC status information in MyAccount is also affected in these zones. VCloud management is available. VMs are all operating as normal. Please contact service desk if you need immediate assistance.

Began at: