MyAccount Maintenance (CHG-5294)

Zettagrid Australia MyAccount portal will be unavailable for 5-10 minutes during the scheduled maintenance window. As a result customers will:

• Experience delays in the provisioning of new services
• Be unable to modify resource allocations for existing virtual machines

For urgent resource requests contact the Operations Centre

• Australia 1300 597 656 (Singapore: +65 3129 2212, International +61 8 6314 6580)
• Indonesia +62-811-28-38-78

The following services are unaffected and will remain fully operational

• Simtex MyAccount in Australia and Zettagrid MyAccount in Indonesia will not be affected.
• All Virtual Machines
• Cloud Director management access for VDCs. See https://www.zettagrid.com/support/access-cloud-director for direct access info.
• Network and Broadband connectivity
• VOIP services