Mobile Broadband (MBB) Service Disruption

Resolved
Resolved

Upstream provider has found and resolved the cause of the issue. We're seeing impacted services successfully reconnecting. If you still have any issues with your service, please restart your device and give us a call if you're still unable to connect.

Investigating

A small number of MBB services are currently impacted by a disruption within the wholesale provider network. Currently, any impacted service will not be able to connect to the internet.

Upstream provider engineers are investigating the issue. Further updates will be provided when available.

Began at:

Affected components
  • Australia - Adelaide
    • Mobile Broadband
  • Australia - Brisbane
    • Mobile Broadband
  • Australia - Melbourne
    • Mobile Broadband
  • Australia - Perth
    • Mobile Broadband
  • Australia - Sydney
    • Mobile Broadband