MyAccount Maintenance (CHG-6612)

The scheduled maintenance is taking longer than expected.

Zettagrid and Simtex MyAccount should be available from 19:30 +08:00.

We appreciate your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

MyAccount portal will be unavailable for up to one hour during the scheduled maintenance window. Zettagrid and Simtex MyAccount in Australia will be affected. As a result customers will:

• Experience delays in the provisioning of new services
• Be unable to modify resource allocations for existing virtual machines

For urgent resource requests contact the Operations Centre

• Australia 1300 597 656 (Singapore: +65 3129 2212, International +61 8 6314 6580)

The following services are unaffected and will remain fully operational

• All Virtual Machines
• Cloud Director management access for VDCs. See https://www.zettagrid.com/support/access-cloud-director for direct access info.
• Network and Broadband connectivity
• VOIP services