Zettagrid Engineers have resolved the issue.

Root cause analysis is being conducted to determine future mitigation strategies

For questions or queries please contact


Zettagrid Engineers have restored components and are closely monitoring services.

For internet and MBB services, if you are still experiencing issues, please reboot your modem and if issues persist, contact support on 1300 139 550 or


Zettagrid Engineers have identified a network related issue and are currently working to restore failed components. Some services previously identified were unaffected.


Zettagrid Engineers are investigating potential issues in the Syd zone. Further and updates will be provided as soon as possible

Began at:

Affected components
  • Australia - Sydney
    • Compute
    • Data Centre
    • Ethernet
    • Internet Transit
    • Mobile Broadband
    • NBN
    • Simtex VoIP and Fax
    • Veeam Services
    • VMware Management & VMware Replication
    • Zerto Services