Resolved

Affected core router was replaced on 18th October 2022 and environment has been stable since.

However, engineers continue to monitor closely

Identified

We've identified an issue in the Sydney zone with an occasional disruption to offnet Internet traffic. We're continuing to work though the issue identified on a core router and will be replacing tomorrow, 18/10/22, to ensure access to offnet traffic remains stable.

Further updates will be provided once works have been completed.

Began at:

Affected components
  • AUS - New South Wales
    • Colocation
    • Compute
    • Ethernet
    • Internet Transit
    • Mobile Broadband
    • NBN
    • Simtex VoIP and Fax
    • Veeam Services
    • VMware Management & VMware Replication
    • Zerto Services