Inability to contact the Operations Centre Team


Upstream carrier has resolved the issue within their network and full functionality has been restored.


We've identified a fault within our upstream carrier network impacting on some inbound calls to the Operations Centre team. Some callers may experience a message stating call congestion.

Our engineers are working with the upstream carrier to resolve the issue.

You can still email our team should you require any assistance.

Please note that this does not have any impact on customer VoIP calls or any Simtex services.

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