MyAccount Release 82.3 (CHG4525)

Wednesday, 5 February 30 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Zettagrid MyAccount portal will be unavailable during the scheduled maintenance window. Please allow for an outage between 2-3 minutes during this time. Zettagrid and Simtex MyAccount in Australia and Zettagrid MyAccount in Indonesia will be affected. As a result customers will:

  • Experience delays in the provisioning of new services
  • Be unable to modify resource allocations for existing virtual machines

For urgent resource requests contact the Operations Centre

  • Australia 1300 597 656 (Singapore: +65 3129 2212, International +61 8 6314 6580)
  • Indonesia +62-811-28-38-78

The following services are unaffected and will remain fully operational

Began at:

Affected components
  • Australia - Adelaide
    • Compute
    • Data Centre
    • Internet Transit
    • Ethernet
    • NBN
    • Mobile Broadband
    • Simtex Voice and Fax
    • Veeam Services
    • VMware Management & Replication
    • Zerto Services
  • Australia - Brisbane
    • Compute
    • Data Centre
    • Ethernet
    • Internet Transit
    • Mobile Broadband
    • NBN
    • Simtex Voice and Fax
    • Veeam Services
    • VMware Management & VMware Replication
    • Zerto Services
  • Australia - Darwin
    • Compute
    • Data Centre
    • Internet Transit
    • Veeam Services
    • VMware Management & Replication
  • Australia - Melbourne
    • Compute
    • Data Centre
    • Ethernet
    • Internet Transit
    • Mobile Broadband
    • NBN
    • Simtex VoIP and Fax
    • Veeam Services
    • VMware Management & VMware Replication
    • Zerto Services
  • Australia - Perth
    • Compute
    • Data Centre
    • Ethernet
    • Internet Transit
    • Mobile Broadband
    • NBN
    • Simtex VoIP and Fax
    • Veeam Services
    • VMware Management & VMware Replication
    • Zerto Services
  • Australia - Sydney
    • Compute
    • Data Centre
    • Ethernet
    • Internet Transit
    • Mobile Broadband
    • NBN
    • Simtex VoIP and Fax
    • Veeam Services
    • VMware Management & VMware Replication
    • Zerto Services
  • Indonesia - Jakarta
    • Compute
    • Data Centre
    • Internet Transit
    • Veeam Services
    • VMware Management & Replication
    • Zerto Services
  • Indonesia - Cibitung
    • Compute
    • Data Centre
    • Internet Transit
    • Veeam Services
    • VMware Management & VMware Replication
    • Zerto Services