MyAccount Maintenance AUS (CHG-3018)

Wednesday, 18 October 2 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

MyAccount portal in Australia will be unavailable for up to 30 minutes during the scheduled maintenance window. Zettagrid, ZettaNet, and Simtex MyAccount in Australia will be affected. As a result customers will:

  • Experience delays in the provisioning of new services
  • Be unable to modify resource allocations for existing virtual machines

For urgent resource requests contact the Operations Centre

  • Australia 1300 597 656 (Singapore: +65 3129 2212, International +61 8 6314 6580)
  • Indonesia +62-811-28-38-78

The following services are unaffected and will remain fully operational

Began at:

Affected components
  • General
    • MyAccount Portal (account.zettagrid.com)
    • Simtex Portal (account.mycloudvoip.com.au)