Simtex Inbound Calls - Platform Change (CHG-2595)

8 days and 11 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Simtex engineers will be migrating all inbound call traffic to our new call-routing and call-management platform at various stages throughout the change window.

Major changes to take place: Wednesday 31/5/23 at 5PM EST - East Coast Services Thursday 1/6/23 at 7AM AWST - West Coast Services Thursday 1/6/23 at 10PM EST - East Coast Services

No outages or disruption to inbound calls are expected at any time.

Began at:

Affected components
  • AUS - New South Wales
    • Simtex VoIP and Fax
  • AUS - Queensland
    • Simtex Voice and Fax
  • AUS - Victoria
    • Simtex VoIP and Fax
  • AUS - Western Australia
    • Simtex VoIP and Fax