Connectivity issues for collocation in Doody St

Resolved
Resolved
After 3 days, 7 hours, and 53 minutes

An issue with a layer 2 software process on a switch stack caused all interfaces that relied on this process to stop forwarding traffic. A manual reload of the switches was required when engineers arrived on site to restore full functionality to the affected customers.

Recovering
After 1 hour and 28 seconds

We've fixed the core issue, and are waiting for things to recover.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 42 minutes

Engineers have arrived on site.

Investigating

Engineers have been alerted to connectivity issues in the Vocus Doody St Sydney Data Centre which will be affecting co-location customers.

Began at:

Affected components
  • AUS - Sydney
    • Colocation