Perth - Emergency Network Maintenance (CHG0037428)

Duration: 3 hours and 20 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience. If you have any connectivity issues please reboot your router. If any issues persist please contact us.

Underway

We are almost finished. Just a last few changes to go.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

The maintenance is now complete. Thanks for your patience.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

The router upgrade is taking longer than anticipated. We have extended the maintenance window. We apologise for the inconvenience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Zettagrid Engineers are performing emergency maintenance to replace failed network equipment.

During the scheduled maintenance window some customers may experience multiple outages of upto 10 minutes each.

Some customers may need to clear arp tables or reboot CPE, if services do not restore.

If you have any questions about these works or discover issues with your services upon conclusion of the change, contact the Operations Centre by email to support@zettagrid.com or call 1300 597 656

Began at:

Affected components
  • AUS - Perth
    • Virtual Data Centre (VDC)
    • Virtual Server (VPS)
    • ImageArchive & VDC Backup
    • Veeam Backup
    • Disaster Recovery Replication (VMware, Veeam, Zerto)
    • Ethernet (Business Fibre)
    • Simtex VoIP and Fax
    • NBN & DSL
    • Hosted Websites
    • Hosted Email
    • Internet Transit