Perth - Core Network Maintenance CHG-6201

Tuesday, 25 August 2 hours and 30 minutes
Scheduled
Scheduled

Engineers are upgrading core network firewall infrastructure for Zettagrid.

The network interruptions occur as the network traffic switches between primary and secondary paths.

The services impacted include:

  • Management access to VPSs and VDCs
  • Veeam Backup
  • Veeam Replication
  • Secondsite Replication portal access
  • Simtex Management access
  • Hosted Email and Websites

Network traffic for virtual machines, will be unaffected.

If you have any questions about this works or discover issues with your services upon conclusion of the change, contact the Operation Centre by email to support@zettagrid.com or call 1300 597 656 quoting change number CHG-6201

Affected components
  • General
    • Hosted Email
    • Hosted Websites
    • MyAccount Portal (account.zettagrid.id)
    • MyAccount Portal (account.zettagrid.com)
    • Simtex Portal (account.mycloudvoip.com.au)
  • Australia - Perth
    • Compute
    • Veeam Services
    • VMware Management & VMware Replication