Jakarta Zone - VM Management and Replication Issue.

Resolved
Resolved
After 1 week, 21 hours, and 35 minutes

We've now resolved the incident. Thanks for your patience.

Recovering
After 7 hours and 20 minutes

Zettagrid Engineers have resolved the identified issue and services are returning to normal

Recovering
After 5 hours and 42 minutes

Zettagrid found further issue with management services and are now being investigated.

Recovering
After 1 hour and 57 minutes

Zettagrid Engineers have resolved the core issue and services are returning to normal

Investigating

Zettagrid Engineers have been alerted to a VM management issue in the Jakarta Zone.

Currently all VM's remain operation but management services via vCloud and Backup and Recovery operations remain affected.

Updates will be posted as the issue progresses

Began at:

Affected components
  • IDN - Jakarta
    • Veeam Services
    • VMware Management & Replication
    • Zerto Services