Simtex Voice - Inbound/Outbound Voice

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Investigating

We are currently experiencing an issue with our core database cluster affecting both West and East coast services. Engineers are actively working to restore service. During this time, some customers may experience difficulties completing calls. We will provide an update once the issue is resolved.

Began at:

Affected components
  • Australia - Melbourne
    • Simtex VoIP and Fax
  • Australia - Perth
    • Simtex VoIP and Fax
  • Australia - Sydney
    • Simtex VoIP and Fax