WA - Telstra Fibre/Enterprise Ethernet Service(s) Interruption
Upstream provider have resolved a Fibre fault with all services now restored.
If your service does not restore to normal operations, please proceed as follows: Step 1) Clear arp on your Router or Power cycle your Router
If this action still does not restore your service then: Step 2) Contact the Operations Centre on 1300 597 656 or email to support@zettagrid.com
Field Engineer from upstream provider has identified a fibre break. Fibre team has been engaged to attend this fault.
No ETR available at this stage.
Further updates will be published as they become available.
Upstream provider's Field Engineer is attending site for further investigation
Further updates will be published as they become available.
Few services have returned to normal operations.
Engineers have identified fault with upstream provider and are continuing to work with them to restore services. No ETR available at this stage.
Further updates will be published as they become available.
A network service disruption affecting some Telstra Fibre/Enterprise Ethernet services around the area of Perth WA has been reported.
Engineers are investigating with upstream provider
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Australia - Perth (Primary)
- Ethernet
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