External Access to VMs Hosted in Perth Secondary Data Centre

Resolved
Resolved
After 15 hours and 28 minutes

We've now resolved the incident. Thanks for your patience.

Recovering

We have identified a routing issue in our secondary data centre in Perth. VPS and and VDCs in these data centres would had a intermittent external connectivity from 15:07 to 15:25 local time.

Began at:

Affected components
  • AUS - Perth
    • Virtual Data Centre (VDC)
    • Virtual Server (VPS)
    • ImageArchive & VDC Backup
    • Veeam Backup
    • Disaster Recovery Replication (VMware, Veeam, Zerto)
    • MyCloud (VMware Cloud Director)
    • Internet Transit