External Access to VMs Hosted in Perth Secondary Data Centre

After 15 hours and 28 minutes

We've now resolved the incident. Thanks for your patience.


We have identified a routing issue in our secondary data centre in Perth. VPS and and VDCs in these data centres would had a intermittent external connectivity from 15:07 to 15:25 local time.

Began at:

Affected components
  • AUS - Perth
    • Virtual Data Centre (VDC)
    • Virtual Server (VPS)
    • ImageArchive & VDC Backup
    • Veeam Backup
    • Disaster Recovery Replication (VMware, Veeam, Zerto)
    • MyCloud (VMware Cloud Director)
    • Internet Transit