Simtex [WA] - Delay on outbound calls connecting

Resolved
Resolved

Some customers in WA experienced extended delays when attempting to call external numbers, or forward externally. The affected partially failed platform has been taken out of path and calls are now proceeding normally.

We apologise for any inconvenience.

Began at:

Affected components
  • AUS - Western Australia
    • Simtex VoIP and Fax