Perth - Vocus Fibre/Metro Ethernet Service Interruptions
Upstream provider have resolved a Fibre fault with all services now restored.
If your service does not restore to normal operations, please proceed as follows: Step 1) Clear arp on your Router or Power cycle your Router
If this action still does not restore your service then: Step 2) Contact the Operations Centre on 1300 597 656 or email to support@zettagrid.com
Services are now restoring. We are working with upstream provider to identify the root cause.
Engineers will continue to monitor closely.
Engineer is on-route to site for further investigation. Further updates will be provided within the next 2 hours.
A network service disruption affecting small number of Vocus Fibre/Enterprise Ethernet services around the area of Perth WA has been reported and identified as an issue in the upstream carrier network.
They have engaged engineers to investigate and identify the cause of the disruption
Further updates will be provided within the next 2 hours.
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Australia - Perth
- Ethernet
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