We've now resolved the incident. Thanks for your patience.
Services have been restored and all VDC Backup Jobs and Cloud Connect tenants have been enabled. VDC Backup jobs will continue to run during their planned backup schedules. Cloud Connect Backup jobs are resuming and will all jobs will be monitored further. Zerto services have been re-established.
Zettagrid Engineers will continue to monitor services during the recovery.
Current ETA for restoration has been revised to 7pm AWST.
ETR has been revised from 5PM AWST to 7PM AWST.
Current ETA for restoration has been revised to 5pm AWST.
Current ETA for restoration has been revised to 12pm AWST.
Engineers have identified an upstream fibre network outage to our offsite data centre. Current ETA for restoration has been listed as 6am AWST.
Zettagrid Engineers are aware of network issues affecting VDC Backup, Cloud Connect and Zerto services. All backup jobs have been temporarily disabled whilst further investigations are being conducted.
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