February 2024

Adelaide Zone - vDC Backup

Zettagrid engineers wish to advise that essential works will be conducted for VDC backup services. During the change window backup and restore operations wil...

Zettagrid Jakarta - Cloud Director and VDC Backup Portal Maintenance

Zettagrid Engineers wish to advise that there will be maintenance conducted on the Jakarta Cloud Director and VDC Backup portal. During the maintenance windo...

Zettagrid Sydney - MyCloud Portal/VDC Backup Portal Maintenance

Zettagrid Engineers wish to advise that there will be maintenance conducted on the Sydney MyCloud Portal and VDC Backup portal. During the maintenance window...

Enabling CSP for MyAccount (CHG-3389)

MyAccount in Australia and IDN will be down <2 minutes as a small update is applied involving the Content Security Policy.

Zettagrid Adelaide - MyCloud Portal/VDC Backup Portal Maintenance

Zettagrid Engineers wish to advise that there will be maintenance conducted on the Adelaide MyCloud Portal and VDC Backup portal. During the maintenance wind...

MyAccount Release 79.2 (CHG-3386)

Zettagrid MyAccount portal will be unavailable during the scheduled maintenance window. Zettagrid, ZettaNet, and Simtex MyAccount in Australia and Zettagrid ...

Zettagrid Cibitung - Cloud Director and VDC Backup Portal Maintenance

Zettagrid Engineers wish to advise that there will be maintenance conducted on the Cibitung Cloud Director and VDC Backup portal. During the maintenance wind...

Zettagrid MyAccount Australia Maintenance (CHG-3347)

Zettagrid MyAccount portal in Australia will be unavailable for periods during the scheduled maintenance window. As a result customers will: - Experience del...

Perth - NBN Services Maintenance CHG-3329

Zettanet engineers are performing network maintenance impacting NBN services in Perth. During the scheduled maintenance window customers may experience multi...

Zettagrid MyAccount Indonesia Maintenance (CHG-3347)

Zettagrid MyAccount portal in Indonesia will be unavailable during the scheduled maintenance window. As a result customers will: - Experience delays in the p...

Zettagrid MyAccount Australia Maintenance (CHG-3347)

Zettagrid MyAccount portal in Australia will be unavailable during the scheduled maintenance window. As a result customers will: - Experience delays in the p...

Zettagrid Melbourne/Brisbane Zone - Storage Maintenance

Zettagrid Engineers wish to advise that storage infrastructure maintenance will be undertaken during the change window. VDC Backup and Image Archive backups ...

WA - NBN Maintenance (724349)

Due to a planned maintenance by our upstream, small number of NBN Services may be disrupted for up to 60 minutes within the change window. Upon completion of...

Brisbane -VPS Network Maintenance CHG-3324

Engineers are performing maintenance on network infrastructure for Zettagrid. Network traffic for VPS services may be impacted for 30 seconds each event. Th...

CHG-3298 Simtex VoIP Server Upgrades

To ensure continuous improvement, we will be performing upgrades to our VoIP platform on the evening of Tuesday, January 30th. This necessary upgrade is part...

Jakarta Zone - MyCloud Portal and VDC Backup Maintenance

Engineers are performing maintenance to backend inftrastructure in Zettagrid Jakarta Zone. Temporary interruptions may be encountered when using VDC Backup, ...

Jakarta Zone - VDC Backup/Image Archive Services Brief Interruptions

Zettagrid Engineers are required to perform maintenance changes that will require brief interruptions to VDC Backup/Image Archive services in the Zettagrid J...

CHG-3326 - Adelaide Image Archive and VDC Backup Maintenance

Zettagrid Engineers wish to advise that Image Archive and VDC Backup Maintenance will be performed in Adelaide Zone during the allocated time window. Image A...

CHG-3319 - Perth Image Archive and VDC Backup Maintenance

Zettagrid Engineers wish to advise that Image Archive and VDC Backup Maintenance will be performed in Perth Zone during the allocated time window. Image Arch...